Returns & Exchanges
At CamDo Solutions, we strive to provide the highest quality hardware and software for your time-lapse projects. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a refund or exchange.
Request Authorization
Contact our support team to obtain a Return Merchandise Authorization (RMA) number before shipping any items back to our facility.
Pack Your Items
Securely package the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.
Ship the Package
Affix the provided shipping label or use a tracked carrier to send your package to the address specified in your RMA instructions.
Inspection and Refund
Once our technicians verify the condition of the hardware, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing